One of the most important priorities we find in talking to our customers on a day to day basis is that of trust. For our customers, it’s so important to them that they’re in control of their transaction and can trust that their interests are protected.
The truth is that, despite the advances of modern technology, selling jewellery, selling art, selling gold, selling antiques and other valuables online is as challenging for the seller as it is for the buyer. Therefore, trust is crucial to peace of mind when selling items online.
Often selling goods in online auctions involves not just the logistical nightmare of having to arrange all the transport and financial details yourself, but also the huge leap of faith people have to take when buying and selling online with other individuals – can you be sure that you will be treated fairly and what happens if you want to change your mind?
In fact, one of the key reasons that our customers give for using 62days is that of trust. By providing them with transparent logistics, secure payments and on-going customer support we make sure that the client remains in total control and there are no nasty surprises.
And winning the trust of our customers is not something we take for granted.
In order to build trust we offer a number of support services – the option to change your mind within 62 days with no costs or hidden charges, the possibility to call us on our free phone from any landline, to get in touch via chat or by email to ask questions, or get to know our service and concept.
We are available every day at times to suit our customers – from Monday to Friday from 7am to 10pm, Saturday from 8am to 7pm, and Sunday from 2pm to 8pm. Furthermore, you can request a call back and we will get in touch as soon as is possible. In fact, we tend to socialize with our customers and try to fulfil their wishes and meet their requirements at all times.
Logistically, 62days.com works together with the international courier company FedEx. All shipments picked up with FedEx are secure, insured and fully traceable during transport. Once you accept the initial appraisal, you can choose a date and time for the pickup to suit you, so there’s no need to wait in for hours for the courier. In fact, to avoid any interruption to your daily duties, you can even choose to have your valuables picked up from your work place.
Generally, we receive your item within 24hrs. We provide you with a tracking number to keep track of your valuables whilst in transit. Whatever your final decision, we always send your items by courier to guarantee they are safe and secure at all times.
As soon as we receive your valuable items they will be verified and we aim to pay your money no later than 24hrs after the verification process. We send the money either through direct bank transfer or via PayPal. We also use trusted online payment providers such as use Moneybookers, Google Checkout and Neteller.
So, in an online world that often leaves people worrying, we make every effort to ensure that our customers have complete peace of mind when selling jewellery, selling antiques, selling art, selling gold, selling pens and selling other valuables. And, for some of the people we deal with regularly time and time again, this is what keeps them coming back.
If you’ve never used us before and feel like trying our services to sell gold, sell diamonds, sell antiques and earn additional income, remember that with 62days.com you get a fast quote, you can trust that your items are secured and fully traceable and moreover you get your payment and still have 62 days to evaluate the sale and decide whether you want to change your mind.